International customer shopping instructions
There are 3 things that might be slightly different from your normal on-line shopping experience, so please spare a few minutes to read following instructions. We sincerely hope this will enhance a smooth shopping experience for you!
1. Language and Currency
Please switch the system language into English, so the function buttons such as "Add to Cart" will automatically switch to English. .
Look for the menu button on the top left corner of the mobile screen, or if you're using a computer, look for the top bar on the screen.
Please also select currency that is relevant to you.
(This is how it looks like on the mobile screen)
(This is how it looks like in the computer/ laptop screen)
2. Add international shipping fee as an item
The system cannot calculate your shipping fee automatically if you're outside of Taiwan, so please add an additional item of “international shipping fee” to your shopping cart.
When clicking on the "international shipping fee", you will be led to another page to select the appropriate shipping fee according to your location.
At check out, please select the shipping mode to "International shipping", the system will show your freight to be "0", and your shipping fee would not be calculated twice.
3. Sign up as a member, and don't forget your password
Please sign-up as a member so you can track your orders and get information on new arrivals and promotions!
You can either sign up before purchasing , or you can sign up at check out .
Look for this little icon to enter the sign up/ sign in page.
This is how a sign up page looks like.
You can also sign up during the check out process. Please don't forget to keep track of your password.
If you have any further question, please don’t hesitate to contact us by Email ([email protected]), Facebook ( Shangdok北方牧人) or IG (@shangdrok).